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All our items business plans on our website are non refundable, as they are personalised items created or edited for the client and cannot be sold to anyone else. Please check our terms and only if you agree within our terms then order from our website.
Delivery Policy All our business plans are sent by email within 3 - 14 working days depending on the business plan you purchase. Business plan by post will be sent within 16 working days in UK.
If you pay for a next day service you will receive this by email within 24 hours. By post it will take 5 - 15 working days. If you have placed an next day order with us and live abroad you will receive the business plan by email within 24hours and by post it will arrive within 28 working days. If you dont receive your item, please let us know within 3 working days of completion or delivery date and we will re-send this again by email or by post.
If you are based outside UK, you will still receive the item ( business plan) by email within 3-14 working days The actual time scale will depend on the business plan you ordered, but by post this will take 28 working days or longer depending on the country you are in. If you do not receive your business plan by post, you need to let us know wtihin 28 working days and the personalised item (business plan will be sent again.
We do not refund money as business plans are personalised items and we start working on them immediately as soon as we receive the work. Please be certain you require the business plain you are purchasing, also check the list of what is included before you make the payment. If you want to upgrade to a different option after payment has been made you can pay the difference.